An appointment is an arrangement that one or more customers make when they book a service that is delivered by one of your employees. Once you have completed your employee(s) and service(s) setup, your clients will be ready to start booking appointments. In order to schedule an appointment, you or your customer need to choose a service, an employee that will provide the service, available date, and available time slot.
The main difference between these two is that in the first one every person appears in the appointment separately, with all details defined, such as name, email, appointment status, payment details, etc.; this means that any person can cancel his/her participation in the appointment separately.
The situation with the second type of group appointments is that only the person who has scheduled the appointment has a name, email, appointment status, and payment details. The others are seen as +1.. +10 “addition”. So if one of them decides to cancel his or her participation in the appointment, there are two options: either they will cancel for all, or you need to reduce the number of persons in the “Edit Appointment” dialog.
Each appointment can be made through one of three booking forms in the regular process or through the WooCommerce checkout if you want to use some other payment method, connect WooCommerce invoices, or include taxes.
Currently, there are 4 statuses:
More about appointments and how you can manage them on the “Appointments” page you can read on this link.