Users and Roles in the Amelia WordPress Booking Plugin
Users and roles in the Amelia Booking plugin give you an option to allow all WordPress users to use the back-end of this plugin depending on their role. Since different user roles have different capabilities, we will go through each of them.
WordPress Administrator is the user who has all the plugin’s permissions. An administrator can create services, locations, customers, employees, and appointments, and permanently delete or hide all entries. He can also customize the look of the front-end of the plugin, so it matches to the website of the company. As an admin, one can also make changes in all WordPress settings and change the roles for the other users.
The “Amelia Manager” role has almost the same permissions as an “Administrator” role, but with a few important differences. A manager is allowed hide but not delete anything, a manager cannot customize the front-end look of the plugin and doesn’t have access to the WordPress settings.
You can add an “Amelia Manager” user by going to Users » Add New, fill in the necessary data and choose the “Amelia Manager” role under the “Role” option.
“Amelia Employee” is the role you can give to some or all of your employees. Once you create a new Amelia Employee user an automatic email will be sent to your employee with a username and a URL link where they can set their password.
With this role, your employees can access the list of their appointments on the appointments page or directly on the calendar, and they can also export the list for ease in tracking. If you want to give more permissions to your employees you can enable four more options which you can find in the plugin’s Roles Settings so your employees can:
- Configure their schedule,
- Configure their days off,
- Configure their special days and/or
- Manage their appointments
These options can be enabled separately or all together and once you enable them your employees will be able to also add or edit their appointments (change status, reschedule etc.), edit their personal information, working hours, days off, and special days. They will not, however, be able to see other pages on the back-end side or see the appointments from the other employees.
You have two options to assign this role to your employee:
- Go to the “Employee” modal, click on the “WordPress User” option, and click on the “Create New” button
- From the WordPress menu go to Users » Add new, and create a WordPress user with an “Amelia Employee” role. After you create a WordPress user, go to the “Employee” modal and under the “WordPress User” option select a WordPress user you’ve previously created.
The “Amelia Customer” role enables your customers to see their appointments in the backend calendar, and on the appointments list, and also enables them to cancel their appointments on the appointments list. Once you create a new Amelia Customer an automatic email will be sent to your customer with a username and a URL link where they can set their password.
If you want to add this role to one or more customers you can do it in the same way you would for the employees:
- Go to the “Customer” modal, click on the “WordPress User” option, and click on the “Create New” button
- From the WordPress menu go to Users » Add new and create a WordPress user with “Amelia Customer” role. After you create a WordPress user, go to the “Customer” modal and under the “WordPress User” option select the WordPress user you’ve previously created.
- You can also enable the automatic creation of Amelia Customer User. To do this, go to the Roles Settings, on the Customer tab and you will see an option Automatically create Amelia Customer user. Enable this option and from that point each time when a new customer schedules the appointment he will automatically get the customer user role and an email with the username, URL link for setting the password and a link to your booking form.
If you want to change an employee’s role to Manager, you can do so on the “Users” page of the WordPress admin panel. Just find the employee you wish to change, click “Edit”, and under the “Role” option choose the “Amelia Manager” role.