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How do I use the Amelia Business mobile app

A stylist is between clients and wants to check if her next appointment is still confirmed. Instead of walking to a laptop and logging into wp-admin, she opens the Amelia Business app on her phone and sees the status right there.

What is the Amelia Business app?

The Amelia Business app is a companion mobile app for Amelia admins and employees. It lets them view upcoming appointments and events, update booking status, scan event tickets, and copy online meeting links, all from a phone. Admins get a business-wide view of the schedule, while employees see only their own appointments and events. The app is available for free on the Play Store and the App Store.

Alert Please note

The Amelia Business app is included only with the Elite plan. If your site is on a lower plan, the sign-in screen will still load, but you won't be able to access your account through the app.

Info Please note

The app is built for managing your own schedule on the go. It doesn't currently support customer-facing bookings or admin-level settings changes.

How do I sign in to the Amelia Business app?

You sign in with your website’s URL, email, and password, the same credentials you use to log in to Amelia on the website, whether you’re signing in as an admin or as an employee. Enter your site’s domain in the Amelia URL field (just the domain, not the wp-admin path), then your email and password, and tap Sign In. If you want to explore the app first, tap Try the Demo to browse sample data without an account.

Sign in screen for the Amelia Business mobile app

How do I view my appointments and events?

You view appointments and events from the two tabs at the bottom of the screen. The Appointments tab lists one-on-one bookings, and the Events tab lists group events, each showing the date, duration, and how many spots are booked. Tap any entry to open its full details, including the customer or attendee list, location, price, and any online meeting link attached to it. Admins see every appointment and event across the business; employees see only the ones assigned to them.

Events tab in the Amelia Business app showing upcoming bookings

How do I update a booking's status?

You update a booking’s status by opening the appointment or event and scrolling to the Update status section, where you can choose between Approved, Pending, Canceled, and No Show. Tap the status that matches, and it updates immediately, no separate save step needed.

Status options for a booking in the Amelia Business app

How do I scan event tickets?

You scan event tickets by tapping the QR code icon in the top bar of the Events tab, which opens the ticket scanner. Point the camera at the attendee’s QR code to check them in, or tap Enter code manually if the code can’t be scanned. The scanner also has a torch toggle for low light and a flip camera button.

Ticket scanner in the Amelia Business app

How do I copy an online meeting link?

You copy an online meeting link from the Online meeting section on an appointment or event’s detail screen, where the app shows the provider (Google Meet or Zoom) and the meeting URL. Tap the copy icon next to the link to copy it to your clipboard, ready to paste wherever you need it.

Where do I change app settings?

You change app settings by tapping the gear icon in the top bar, which opens the Settings screen. From there you can check the account you’re signed in as, switch the language or theme, view the app version, open the in-app FAQ, or sign out.

Settings screen in the Amelia Business app

Getting the most out of the Amelia Business app

The Amelia Business app is meant for the moments when a laptop isn’t within reach: checking a schedule between appointments, updating a status right after a session, or scanning attendees in at the door. Admins and employees both get a view scoped to what they actually need, so the app stays quick to check rather than another dashboard to manage. Keep the app installed on the device you use most during the day, since most of its value comes from being one tap away rather than a deliberate check-in.

The app is still an early, focused version of what’s planned, so a few things aren’t in it yet.

  • You can’t create, edit, or delete appointments and events from the app.
  • You can’t change account, employee, or company-level settings.
  • The app doesn’t handle customer-facing bookings; it’s a management tool, not a booking front end.