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How do I set up the Outlook Mailer in Amelia
Outlook Mailer lets you send all Amelia email notifications through your Microsoft account. Before enabling it in the Notifications settings, you need to configure the Outlook Calendar & Microsoft Teams integration on the Integrations page.
What do I need before connecting Outlook Mailer?
To use Outlook Mailer, the Outlook Calendar & Microsoft Teams integration must be enabled and configured in Amelia’s Integrations section. The setup includes creating an app in the Azure portal and entering its details in Amelia.
If Outlook is connected using the standard Sign in with Microsoft setup, Outlook Mailer is automatically authenticated. There is no Sign in with Outlook or Sign out button.
Outlook Mailer becomes available immediately, and the sender fields can be configured directly.
If Outlook is connected using the advanced setup method via Azure, once Outlook Mailer is selected as the mailing service for Amelia, you will need to Sign in with Outlook and select the account you want to use.
How do I authenticate my Outlook account?
Once you click the Sign in with Outlook button. You will be redirected to Microsoft’s login page. Log in with the same Microsoft account used during the calendar integration setup.
Microsoft will display a permissions prompt showing what the connected app can access, including calendar access and permission to send mail as you. Click Accept to complete the connection. When accepted, Amelia redirects you back to the Email settings.
Which settings can be configured after connecting Outlook Mailer?
The sender name, sender email, and reply-to email fields are always available in Amelia’s Email settings, regardless of which mail service you choose. The same applies to additional recipient notifications and ICS attachment options for approved and pending bookings.
However, it only makes sense to configure these fields after you have selected and connected a mail service, such as Outlook Mailer, so emails are actually sent from the correct address.
For a detailed explanation of each option, you can refer to the main Email Notifications article.
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What else should I know about using Outlook Mailer?
If you later revoke Microsoft permissions or change your security settings, Outlook Mailer may stop functioning. In such cases, return to the Email settings and reconnect by clicking the Sign out from Outlook → Save and then Sign in with Outlook again.