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Since the outbreak of the Coronavirus, online conferencing apps have gained a lot of popularity. Zoom is one of them. People need efficient programs to connect people online through a good and secure connection. Zoom does just that. Zoom does a great job in helping people work from home through conferencing.

Yet, there have been numerous reports regarding the security of Zoom meetings. Because of the “Zoom bombing” cases, Zoom developed and improve the security of their meetings through the Zoom Waiting Room. “Zoom bombing” refers to the unfortunate cases when uninvited people get access to other peoples’ meetings. Most of them used this unjust privilege to either steal information or interrupt the session. Many of these “Zoom bombers” would shout racist and inappropriate things, just to get people riled up.

This was one of the reasons Zoom’s developers focused on improving the security of their users’ meetings and data. We will list some settings options and host controls that you can use to secure your online meetings.

However, skilful “Zoom bombers” will still find a way to disrupt your discussion. There are security risks that you haven’t even thought about. Not even your private messages on Zoom are private for sure. That’s why we want to tell you more about the Zoom Waiting Room. This an ultimate tool that the developers of the program implemented to assure more security for their clients. The Zoom Waiting Room allows hosts to see anyone trying to enter the meeting. They can either accept them or not. Find out more about the activation of the Zoom Waiting Room in this article created by our team at Amelia.

Zoom Privacy and Security Issues

Prior to taking any measure, we want you to understand why these privacy and security issues appear when using Zoom. First of all, Zoom is not a massaging app, such as WhatsApp or Facebook Messenger.

Your messages on these two apps are encrypted. This means that only end-to-end users can read them. For those companies, your messages are unreadable to anyone else. Zoom has used the “end-to-end encryption” phrase during their marketing campaigns but the Zoom platform doesn’t fully respect it.

One reason for this is the “record session” possibility. Everyone from your meeting can record and store the meeting in their private files. From there, individuals can use them in different ways. These files can also be subject to a hacking attempt. Everyone in the meeting can see whether one of the members records the meeting or not. There will be a “Recording…” message on their pictogram. Since this feature is so accessible, nothing is really secure. The most efficient security measure is not to say anything you wouldn’t want to get revealed.

Another risky feature is the one that allows users to download their chat logs. Although it works only for each person’s private messages and public messages, you never know who will end up being able to see those logs.

These are only some of the reasons why you need to use the Zoom Waiting Room in your next session. The best thing about the Zoom Waiting Room is that you will see every participant at the door and can decide whether to open it for them or not.

Set Up a Waiting Room in Zoom

Secure your Zoom meetings using the Waiting Room feature. This isn’t one of those options that are complicated and hard to use. It’s super easy to set up and it will improve your security in a way nothing else will.

Once you set up the Waiting Room feature, each member that enters your link will firstly be sent to the Waiting Room. They will then see the “Waiting…” message until the host is ready to send them to the main room. The main advantage of this is that the members can’t see or hear each other in the Waiting Room. This gives the host enough time to ensure each member is a legitimate one. The settings menu allows each host to strengthen the actions they can take inside the Zoom Waiting Room.

When all participants are in the Waiting Room, the host can accept them one by one or all in one shot. Recently, Zoom has approved a policy that permits preregistered users, the ones you’ve been in contact with, to skip the Waiting Room step. This means they have more time to focus on the risky and strange members entering some meetings.

These are the steps you have to follow if you want to enable the Zoom Waiting Room feature for ALL USERS in the account:

  • Log into your administrator account on Zoom.
  • Click on the “Account Settings” section from the Account Management menu.
  • Scroll down to the Waiting Room part in the Meeting tab. The “Waiting Room” button has to be enabled. This is the moment when you can choose the categories of people you want to admit to the Waiting Room The possibilities are:
    • All participants
    • Guest participants only
  • Lock the icon if you want this to become a mandatory option for all your users.

Here is what you have to do to enable the Waiting Room feature for only a specific GROUP:

  • Log in as an administrator and make sure you have permission to edit settings.
  • Enter the User Management section and then the Group Management one.
  • Write the name of the group you want to edit and click on “Settings”

  • Scroll down to the In-Meeting (Advanced) part of the Meeting tab and search for the “Waiting Room” Enable the button.
  • Make the selection of the categories you want to admit.

If you are an INDIVIDUAL USER, these are the steps you have to follow:

  • Log into your administrator account on Zoom.
  • Remain on the Meeting tab after clicking the “Settings” button on the left menu.
  • Scroll down to the In Meeting (Advanced) The “Waiting Room” button has to be enabled.

Enabling the Waiting Room for a PARTICULAR MEETING requires an additional step. You have to activate this option for all meetings. This is how you do it:`

  • Sign in to your Zoom account.
  • Access the “Meeting” button on the left-side menu.
  • Select a meeting you have or schedule a new one.
  • In the Meeting Options tab, you’ll find the “Waiting Room” Enable it.
  • Save the modifications.

Other Ways to Secure Your Zoom Meeting

Use a Password

Another way to keep mischievous members outside your meetings is by using a password. You send the 6-digit code only to the people you want to invite to your meeting. The ones that have the link but not the password won’t be able to enter the discussion. This is how you get rid of all strangers and disruptors.

Update Your Zoom Soft

Recently, Zoom is focusing a lot on improving their services. They bring important changes and improvements with every version. That’s why it’s important to download and install all updates the soft offers.

You won’t only solve some bugs and issues, but you will improve your security and lower the risks, too.

Lock Your Sessions

When all your invited members join the chat and the session, lock the meeting. This way, no other strangers will be able to enter your session. It will be like locking the school after the bell rang. This is not a punishment, but a security measure.

You can find the “Lock Meeting” button in the Participants pop-up menu.

Keep Your Meeting ID a Secret

As a Zoom user, you should have a PMI (Personal Meeting ID). It can be very useful for defending against hackers. The ID shows the state of your meetings, whether you are scheduling or joining any.

This information can draw hackers’ attention.

Share the Invitation Links Only in Private Chats

Posting your Zoom meeting link on Facebook, for example, may be the biggest mistake you can make in terms of Zoom meetings. Search engines will index your meeting and then display it when somebody searches something similar.

That’s why you should send the invitation links only in private small groups or individual chats.

Secure Meetings With Zoom Integrations

Another way to secure your meeting is by using reliable plugins and apps. Amelia is one that we strongly recommend. It’s a plugin that will help you set up video meetings easier.

Amelia works together with Zoom on the appointment scheduling process. This gives you the possibility to manage your time efficiently while sharing it with different working teams.

It is quite easy to integrate this plugin in Zoom. All you have to do is install the Zoom application on your device first and then connect it with Amelia. Connect your employees, partners, or clients and enjoy efficient and safe services.

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