Amelia Wins Best Customer Support Award in 2025 and More

We’re proud to announce that Amelia has been recognized with multiple awards by Gartner Digital Markets in 2025. Based entirely on verified user reviews, these recognitions reflect our continued commitment to product excellence, usability, and customer care.

Best Customer Support – Software Advice

Among the highlights, Amelia has been awarded Best Customer Support in the Employee Scheduling category by Software Advice. This recognition highlights the ongoing efforts of our support team to deliver fast, helpful, and solution-oriented service to every user. Whether you’re just getting started or optimizing your setup, our team is dedicated to delivering the best assistance. 

📸 Meet the team behind the excellence

Here’s our incredible support team whose dedication makes this award possible:

Delivering exceptional support has always been a top priority for us. We believe that great software is only as effective as the experience that surrounds it, and we’re proud that our users consistently cite our support as one of the most valuable aspects of working with Amelia.

Additional 2025 Awards

In addition to Best Customer Support, Amelia also received several other recognitions across Gartner Digital Markets’ platforms:

• Most Recommended – Software Advice
• Best Features and Functionality – GetApp
• Best Value – Capterra

We’re glad that these trusted platforms are recognizing our efforts to provide an intuitive and reliable scheduling solution. We’ll keep working hard to make appointment and event management even easier for our users.

What Our Users Are Saying

“Amelia is a great plugin for booking while customizing the features. It’s fairly easy to use, and if you run into any issues, the support is very responsive and efficient.”

Christine B., Capterra

“I’ve been using the Amelia WordPress plugin and have been really impressed — especially with the custom booking options. It’s incredibly flexible and lets you tailor the booking experience to your exact needs. On top of that, the support team was fantastic during setup—responsive, helpful, and quick to resolve any questions I had. I highly recommend it if you’re looking for a powerful, user-friendly booking solution!” 

Josh, Software Advice

“Hands down, it is their excellent support. While you hope you never need to contact support, it’s good to know that when you do, you’re going to get the help you need. A close second is the calendar & appointment scheduling experience as it’s intuitive and easy to customize.”

Kevin, Software Advice

“Highly customizable, used for individual appointments and events. Integrates seamlessly into a webpage. Super fast and helpful support from the developers. Very stable in the production environment.”

Jan W., GetApp

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit  Capterra, Software Advice, GetApp, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.

For more information, visit https://www.gartner.com/en/digital-markets