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Trying to manage a busy schedule while staying ahead of competitors is a constant challenge for many businesses. The right online software will not only get you organized, but you can expand your business at the same time.

Your clients also lead busy lives and are always looking for services that save them time. If booking an appointment is quick and straightforward, they come back to you again. However, if the process takes too long, they will keep postponing it until they’ll finally forget or choose a quicker way with your competitor.

Don’t underestimate the benefits of the right online organizer. Many options are available, and it may not be easy to see the difference between them. This article presents a detailed overview and comparison of Acuity Scheduling vs Setmore.

Acuity Scheduling Vs Setmore

1.     Acuity Scheduling

Acuity Scheduling offers a personalized scheduling page where customers see your availability and make appointments. They can manage their own reservations, change or cancel them. You get notifications about new events, and the customers receive automatic reminders.

The software synchronizes your calendars and integrates with your website, email, and social media.

Clients can make payments using PayPal, Square, or Stripe. You can also offer gift certificates, memberships, packages, and more.

If the customers fill out some personal information, the data processing complies with HIPAA.

The scheduling system integrates video conferencing, so you can meet your customers immediately. It allows you to hold both one-on-one meetings and group classes.

The software has a function to add buffer time between meetings. You can also disable it if you need to schedule some last-minute appointments.

The interface is intuitive and easy to navigate. The software embeds seamlessly into your website. You can also use it on your mobile Android or iOS devices.

Acuity Scheduling’s customer service support has received high rankings.

This software is popular with appointment-based small or medium-sized businesses, as well as freelancers.

2.     Setmore

Setmore is online scheduling software that helps manage your appointments. You can customize the website to match your branding and logos. The URL is also personalized.

Customers can see your services, pricing, and availability. They can schedule an appointment on the website at any time of the day, and receive automated reminders.

You can set a recurring series of appointments.

The calendar integrates with social media. This function is very useful because clients can make bookings right from your post on Facebook or Instagram.

The software supports electronic payments via Square and Stripe. It features an option to receive full or partial payment at the time of booking, motivating customers to keep their appointment.

It integrates with your Google and Microsoft calendars and video conferencing tools. You can also connect it to sales CRM, such as Salesforce, Hubspot, Zoho CRM, and more.

Website booking software integrations include WordPress, Booking Widget, Wix, and others.

It can be used on Windows and Mac desktops, and iOS and Android devices. This allows you to have constant access to your schedule.

It’s easy to navigate and set up. Their customer service has also received good reviews.

It suits smaller or medium-sized businesses, freelancers, nonprofits, and community organizations.

Functions and Features

1.     Acuity Scheduling

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advance Appointments
  • API
  • Automated Billing
  • Auto Notifications and Reminders
  • Auto Time Zone Adjustment

  • Calendar Sync with Google
  • Client Portal
  • Credit Card Processing
  • CRM Integration
  • Custom Fields

  • Custom Forms
  • Customer Activity Reporting
  • Customizable Branding

  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management

  • Embeddable to Website
  • Email and SMS Reminders

  • Email Invitations
  • Event and Group Scheduling
  • HIPAA Compliant
  • iCalendar Support

  • Intake Forms
  • Microsoft Outlook Integration
  • Multiple Location and Employees

  • Online Payments
  • Performance Reports
  • Recurring Appointments
  • Revenue Management

  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Third-Party Integration
  • Web Forms

  • Acuity Scheduling is available in English.

2.     Setmore

  • API
  • Appointment Management
  • Appointment Reminders
  • Approval Process Control
  • Alerts/Notifications

  • Booking Management
  • Calendar Management
  • Calendar Sync with Google

  • Contact Management
  • Customizable Branding
  • Drag & Drop Interface

  • Email Notifications
  • Embeddable to Website
  • Employee Management
  • Event Scheduling

  • Interview Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-User
  • Online Booking

  • Online Payments
  • Ratings & Reviews
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders

  • SMS Integration
  • Social Media Integration
  • Third-Party Integration
  • Website Management

 

  • Setmore is available in the following languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, and Turkish

Benefits of Acuity Scheduling vs Setmore

1.     Acuity Scheduling

Acuity Scheduling is easy to set up.

The software allows you to share your schedule in many different ways- on social media, via email, or it can be embedded in your website. This enables clients to access and make appointments from many different platforms.

Acuity Scheduling can be integrated with third-party apps. This means that you can continue using the tools that you are used to on this platform.

Customer support provides excellent service. It includes 24/7 email support, weekly webinars, a thorough knowledge base, and FAQs.

You can personalize your schedule and manage the type of appointments you offer and how many meetings you want per day. You can create groups of different types of appointments and create separate availability for each group.

Not only can you customize the look of the website, but also your emails, which promote your branding recognition.

When working across various time zones, the software will recognize and adjust for hour differences.

2.     Setmore

Customers book services online and pay for the appointment at the same time on the platform. They receive confirmation of the appointment, and reminders before the meeting.

Online payments and card processing functions are extremely useful. It’s quick and easy for both you and your clients.

Setmore offers a clean interface and intuitive navigation.

The customer service provides 24/7 support- online, on the phone, and through video tutorials.

Automated notifications inform you about any changes in your schedule. You receive them across your desktop, tablet, iOS, and Android devices. This allows you to be always up to date with your meetings.

The Cost

One of the main reasons why you want to take the time to weigh your decision before choosing the right software is the cost. You want to get as many functions and services as possible while sticking to a budget.

Both Acuity Scheduling and Setmore are available as free software with basic functions.

1.     Acuity Scheduling

The free account is for solo working individuals. It includes client self-scheduling and unlimited services and appointments.

The other plans include Emerging for $14 USD per month, which offers some advanced features. The Growing plan costs $23 USD per month, and the Powerhouse is $45 USD per month.

If you are not sure which plan is the right one for you, you can try any of them for seven days for free.

2.     Setmore

The Setmore basic account is free and offers unlimited appointments, limited number of email reminders, a custom booking page, payments with Square, teleport video meetings, and social media integrations. It’s for up to four users.

The Premium plan is for $9 USD per user/month. The account is available for one or max two users.

The Pro plan costs $5 USD  per user/month and is offered to three or more users.

Ending thoughts on Acuity Scheduling vs Setmore

Both Acuity Scheduling and Setmore offer great online software that will take care of your busy schedule and encourage clients to make appointments with you. Fewer meetings will be missed thanks to the automated reminders.

Customers can access your schedule on various platforms, and booking and payment are quick and easy. Both online scheduling tools will save you time and make your customer management more efficient.

A better solution that suits many professionals is the Amelia WordPress Booking Plugin. This scheduling assistant provides 24/7 support to many booking based businesses, such as beauty salons, consultants, or personal trainers. It’s also recommended for sports clubs, restaurants, and other services.

Amelia offers a variety of important and useful functions, including the following:

You can check this quick video about it:

 

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